WordPress support means your website will continue to drive attention and customers into your business at a fraction of the time and cost it would take to do it yourself.
Get 20% Off when you sign up for a yearly plan.
We Grant What Matters to You
Keeping your website up to date, backed up and secure can be time consuming and a little tedious. It takes you away from what you should be doing, which is building relationships with your customers, staff and partners. The technology continues to evolve and there is no way you can keep abreast of all the trends and developments.
Let us handle the boring stuff, like updating theme, plugins or optimizing your images and setting up redirects. That way you can focus on the fun things.
Having problems with your WordPress installation or other core issues? Let us take care of it for you. We ensure that your WordPress install is done the right way.
We care about making clients happy, therefor you have access to a remarkable WordPress support where you can ask questions, get advice or solve minor issues.
What are your support hours?
Our support hours depend on the level of your plan, but by default are 9AM – 8PM EET and EST Time, Monday through Friday.
Am I locked into a contract?
No. We believe in earning your business month after month, and you can cancel your service with us at any time.
What if I don't need monthly support?
Chances are you probably do need monthly support. WordPress is reportedly the most popular and powerful open-source platform, that continuously needs updated to new software versions along with other core updates like plugins, theme, add-ons that your website needs to perform efficiently.
What happens if my website goes down, breaks, hacked etc.?
The whole purpose of our client plan is preventative care, so we hope to prevent anything from happening. However, in the rare case your website goes down, our support team knows about the moment it happens trough our security & monitoring tools. We cannot promise your website will not be hacked but can promise to do everything in our power to prevent it, as well as assist in the restoration and cleanup of the website with backups.
Does it matter which webhost I use?
We recommend using and working with a quality web host. We’ll be happy to work with whoever you’ve chosen. We work closely with a big number of providers, we can make some recommendations based on your preferences.
Can I change my plan after signup?
Yes. You can upgrade or downgrade at any time. Get in touch with us and we’ll get trough the process.
