WordPress support means your website will continue to drive attention and customers into your business at a fraction of the time and cost it would take to do it yourself. Managed WordPress support packages that helps take care of all your needs regarding your website. We take support seriously and free you to publish.
We Grant What Matters to You
Keeping your website up to date, backed up and secure can be time consuming and a little tedious. It takes you away from what you should be doing, which is building relationships with your customers, staff and partners. The technology continues to evolve and there is no way you can keep abreast of all the trends and developments.
We believe the right way to support applications is with an ongoing and consistent level of care from a professional dynamic team, closely connected to your project’s particulars. Our support services also include training, consulting on best practices and operations planning, performance monitoring, resource updates and much more.
Let us handle the boring stuff, like updating theme, plugins or optimizing your images and setting up redirects. That way you can focus on the fun things.
Having problems with your WordPress installation or other core issues? Let us take care of it for you. We ensure that your WordPress install is done the right way.
We care about making clients happy, therefor you have access to a remarkable WordPress support where you can ask questions, get advice or solve minor issues.
Packages
WHAT’S INCLUDED
– Keep your WordPress installation, theme and plugins up-todate
– Make sure your website runs on latest version of PHP and MySQL
– CDN (Content Delivery Network) for your assests
– Dedicated expert for you project
– Development & content update hours
– Regular Security Audits
– Regular site optimizations
– Ongoing training & support
– Monthly reports
– Cancel anytime
Which package is right for you?
Contact Us
FAQ
What are your support hours?
Our support hours depend on the level of your plan, but by default are 9AM – 8PM EET and EST Time, Monday through Friday.
Am I locked into a contract?
No. We believe in earning your business month after month, and you can cancel your service with us at any time.
What if I don't need monthly support?
Chances are you probably do need monthly support. WordPress is reportedly the most popular and powerful open-source platform, that continuously needs updated to new software versions along with other core updates like plugins, theme, add-ons that your website needs to perform efficiently.
What happens if my website goes down, breaks, hacked etc.?
The whole purpose of our client plan is preventative care, so we hope to prevent anything from happening. However, in the rare case your website goes down, our support team knows about the moment it happens trough our security & monitoring tools. We cannot promise your website will not be hacked but can promise to do everything in our power to prevent it, as well as assist in the restoration and cleanup of the website with backups.
Does it matter which webhost I use?
We recommend using and working with a quality web host. We’ll be happy to work with whoever you’ve chosen. We work closely with a big number of providers, we can make some recommendations based on your preferences.
Can I change my plan after signup?
Yes. You can upgrade or downgrade at any time. Get in touch with us and we’ll get trough the process.
